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F.A.Q & Help

 

 1. Are you manufacturer?

We are directly manufacturer also providing OEM service due to our strong R&D team and advanced technology.

 

2.Why the prices so low ?

we are a professional OEM  manufacturer  of  Self Balancing Electric Scootertablets ,samart phones ,bracelet & smart watches  etc.  our products are  all designed ,developed and  produced  all  by  ourselves .
we have our own factory and  wholesale office , so  we can save the advertising  charges, shop renting charges to minimize the cost.  
and our prices  are for wholesale ,we do  have  MOQ for  the order  quantity .
 
 
 
3. How do I order? 
Please send us your complete order details at  wilson@flash-emart.com  
 
 
4. How long will it take to process my order? 
Your order is processed on the same day or the following day of your paid  your order, depending on the time your order was placed. If you placed an order for in-stock items, you will generally receive the items 6-8 business days after we receive your payment.
 
 
5. Where’s My Order?
Most orders ship within 24 hours, however it is not unusual for a large order to ship within 3-5 business days. Don’t worry, your order is important to us and we are working to ship it out as soon as possible! If any item is back ordered, we will contact you via e-mail to let you know your options.
You will receive an official shipping notification via e-mail as soon as your order ships. We will also include a tracking number with your shipping notification. If you have not receive a shipping notification within 7-10 business days, please Contact Us for more information. We are here to help, and we respond to most e-mails within 1 business day.
 
 
6. What Payment Methods do you accept?
We accept Western Union,Money Gram, (HSBC)Bank Transfer/Deposit .
 
 
7. Do  you support OEM ?
Yes ,we do support  OEM  and  company  logo printing .